Last updated: 31 October 2026

Privacy Policy

This Privacy Policy explains how Inicrea Technologies Pvt. Ltd. (“Inicrea”, “we”, “us”) collects, uses, shares and protects information when you use the Trivio Quest mobile application and this website (together, the “Service”).

By using Trivio Quest, you agree to the collection and use of information in line with this policy. If you do not agree, please do not use the Service.

1. Information we collect

Information you provide

Account details: if you choose to create an account, we receive your name, email address and a unique user identifier from your chosen sign-in provider (Google Sign-In or Sign in with Apple). You can also use the app as a guest without an account.
Support messages: the contents of any email or feedback you send us.

Information created as you use the app

Learning activity: your home region, selected tracks and subjects, quiz attempts and answers, scores, points, streaks, daily goals, bookmarks and spaced-repetition review progress.
Preferences: interface language, notification settings and similar in-app choices.
Purchase information: your subscription and entitlement status for Trivio Pro. Payments are processed by Apple or Google; we do not receive or store your full card or bank details.

Information collected automatically

Device and technical data: device model, operating-system version, app version, approximate region or locale, and diagnostic or crash information used to keep the app working.

2. How we use your information

To provide the Service: run quizzes, save your progress, streaks and review queue, and sync them across your devices.
To manage Trivio Pro subscriptions and unlock premium content.
To personalise your home feed to your region, intent and language.
To send you optional reminders and notifications you have enabled.
To diagnose problems, prevent abuse and improve content and features.
To comply with legal obligations.

3. Service providers we share data with

We do not sell your personal information. We share limited data with trusted providers only so that the Service can function: Google Firebase (authentication and syncing your progress), RevenueCat (managing subscriptions and Pro entitlements), and the Apple App Store and Google Play (processing in-app purchases). These providers process data under their own privacy terms and only as needed to deliver their service to us. Trivia questions for the General section are sourced from the Open Trivia Database and contain no personal data.

4. Legal bases (EEA and UK users)

Where GDPR or UK GDPR applies, we rely on: performance of a contract (to provide the Service you request), legitimate interests (to secure and improve the Service), consent (for optional notifications), and legal obligation where required.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain it to meet legal, tax or security obligations.

6. Your rights and choices

Access, correct, export or delete your personal data.
Withdraw consent for notifications at any time in your device settings.
Play as a guest, or delete your account from within the app or by contacting us.
Residents of the EEA, UK, and certain jurisdictions (including under the CCPA) may have additional rights, including the right to lodge a complaint with a supervisory authority.

To exercise any right, email info@inicreatechnologies.com.

7. Children's privacy

Trivio Quest is a general-audience learning app and is not directed to children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect personal information from such children. If you believe a child has provided us personal data, contact us and we will remove it.

8. Security

We use reasonable technical and organisational measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Your information may be processed in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards for such transfers.

10. Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date above and, for material changes, provide notice in the app or by other appropriate means.

11. Contact us

Inicrea Technologies Pvt. Ltd. Email: info@inicreatechnologies.com